7 rules for getting to the top in sales
It’s amazing. So many salespeople with great potential either drop out or have limited success. Most have good skills, possess the right attitude, and want ... Read more
John Graham
7 ways to create credibility and establish trust
Most customers would like to believe salespeople. But, they’ve been burned so often they don’t let themselves do it. And that’s why salespeople make the ... Read more
Tinker your way to success: 5 ways to improve on ‘good enough’
It took a long time but it had to happen. And it did. Finally, there are schools, summer camps and weekend experiences where kids learn ... Read more
The big job is keeping customers happy
Ask an agent or salesperson what customers want from them and you’re likely to hear such words as friendly, positive, responsive, and problem-solver. Whatever else ... Read more
What stops salespeople from moving forward?
No matter what we sell, there are times when the brakes are on. Something is holding us back, keeping us from moving forward. Then, we ... Read more
7 actions to help you end the year on a high note
Why start a New Year out strong but not end it that way? Every year, we do it on the same day at the same ... Read more
How to get ahead faster – and stay there
No matter what you do, getting ahead shouldn’t depend on lucky breaks, favoritism, or even hard work. It should be in our control. To make ... Read more
Why are we still telling customers what to do?
Even though we know that “telling isn’t selling,” we can’t stop doing it. It’s become “second nature” to tell customers what to think, believe, and ... Read more
How to avoid the fatal first impression trap
First impressions make a difference when the goal is winning a new client, moving up the career ladder, gaining acceptance to a group or, of ... Read more
6 ways to avoid misreading customers – and missing sales
Selling is never easy. Never. But salespeople often make it even tougher for themselves by letting customers get away empty-handed. It isn’t that customers don’t ... Read more
