PIA names Acuity its 2018 Company of the Year

National Association of Professional Insurance Agents tabs Wisconsin-based P&C, commercial carrier focused on independent agents with its top honor.

Poor credit can double or triple auto insurance rates in many states

New study finds 97% of U.S. insurance companies use credit-based insurance scores to determine auto premiums in all but three states. Michigan has highest disparity while North Carolina has the smallest increase for people with poor credit.

Root Insurance announces significant expansion in Ohio

Three-year-old auto insurance startup plans to add 463 jobs – growth of 500% - in Columbus by the end of 2021. Currently available in 16 states, Root plans to be nationwide by the end of 2019.

Auto insurers double down on ads and digital investment as shopping stagnates

New J.D. Power study finds Erie Insurance ranks highest in insurance customer satisfaction for sixth consecutive year.

Study sheds light on just how much auto insurance premiums spike after a claim

State-by-state analysis shows that claim-induced premium spikes remain high, but percentage-wise don’t jump by as much as last year.

P&C insurance customer satisfaction driven by good communication, not speed, J.D. Power finds

Record catastrophic losses place P&C insurer focus squarely on management of customer expectations. Amica Mutual tops satisfaction rankings for seventh consecutive year.

9 worst scammers of 2017 named to Insurance Fraud Hall of Shame

An extensive (and expensive) list of perpetrators make up the “No Class of 2017” as determined by the Coalition Against Insurance Fraud.

New study finds U.S. car insurance rates at all-time high

Annual report from auto insurance search engine The Zebra examines auto insurance pricing across the U.S., uncovers local and national trends in context of disastrous weather events, technological advances, distracted driving, and other behavioral changes.

Top auto, home and renters carriers ranked based on user experience

A new Clearsurance ranking of the top auto, home and renters insurance carriers based entirely on policyholder feedback netted some strong results for USAA, which topped two of the categories and placed second in the other.

Strange but true: Wacky things and trivia nuggets from the world of insurance

No doubt insurance is a serious business. But that doesn’t mean a lot of silly or curious things related to insurance won’t pop up in the news from time to time.