P&C insurance customer satisfaction driven by good communication, not speed, J.D. Power finds

Record catastrophic losses place P&C insurer focus squarely on management of customer expectations. Amica Mutual tops satisfaction rankings for seventh consecutive year.

9 worst scammers of 2017 named to Insurance Fraud Hall of Shame

An extensive (and expensive) list of perpetrators make up the “No Class of 2017” as determined by the Coalition Against Insurance Fraud.

Insurtech Update: News from 5 startups looking to disrupt their markets

The latest developments at tech companies across the life & health and P&C spectrums – Lemonade, Haven Life, Ladder, Wellthie and Hippo – involve new funding, expansion plans, new offerings and more.

Top auto, home and renters carriers ranked based on user experience

A new Clearsurance ranking of the top auto, home and renters insurance carriers based entirely on policyholder feedback netted some strong results for USAA, which topped two of the categories and placed second in the other.

Hurricanes, wildfires lead to a record-high bill for weather-related disasters in 2017

Natural disasters cost the U.S. a record $306 billion in 2017. And while premiums may well rise for consumers, but experts say increases would have been more dramatic if the industry were not so capitalized and diversified.

Amazon Key app raises liability questions – and likely homeowners rate

New system meant to curb package theft could end up costing people who use it a lot more in the form of higher homeowners or renters insurance premiums.

Lemonade takes stand on gun control; won’t pay more than $2,500 for firearms damage...

Renters and homeowners insurance startup says it respects gun ownership, but isn’t into gun worship as it unveils limits on firearms coverage in the wake of the Las Vegas mass shooting.

Customer satisfaction with homeowner and renter insurance companies hits all-time high in latest J.D....

Amica once again ranks first in the homeowners while Erie ranks first in the renters category; Satisfaction rates expected to face critical test as losses mount from hurricanes Harvey and Irma; Incumbents also threatened by growing crop of emerging insuretech innovators.

Lemonade adds California as its third state

This week's launch in the Golden State puts homeowners and renters insurance startup on track to be available to majority of U.S. in matter of months.

Report aims to put a stop to ‘Use It and Lose It’ homeowner policies

When a homeowner suffers a loss and files a claim with their insurance company, many times the company responds by raising the homeowner’s premium...