Amazon Key app raises liability questions – and likely homeowners rate

New system meant to curb package theft could end up costing people who use it a lot more in the form of higher homeowners or renters insurance premiums.

P&C insurance customer satisfaction driven by good communication, not speed, J.D. Power finds

Record catastrophic losses place P&C insurer focus squarely on management of customer expectations. Amica Mutual tops satisfaction rankings for seventh consecutive year.

Vermont again tops list for best state insurance regulation, Louisiana ranks last

The R Street Institute releases seventh annual Insurance Regulation Report Card, an annual examination of which states best regulate the business of insurance.

Top auto, home and renters carriers ranked based on user experience

A new Clearsurance ranking of the top auto, home and renters insurance carriers based entirely on policyholder feedback netted some strong results for USAA, which topped two of the categories and placed second in the other.

Hurricanes, wildfires lead to a record-high bill for weather-related disasters in 2017

Natural disasters cost the U.S. a record $306 billion in 2017. And while premiums may well rise for consumers, but experts say increases would have been more dramatic if the industry were not so capitalized and diversified.

Insurtech: Why coverage is better with it

Hippo Co-founder and CEO Assaf Wand on how modernization can lead to increased efficiency, better customer experiences and significant savings.

Trov begins U.S. rollout of on-demand insurance for individual items

Arizona is first state for launch of on-demand, micro-duration insurance where covered items are protected against accidental damage, loss, mechanical breakdown, and theft anywhere in the world.

Report aims to put a stop to ‘Use It and Lose It’ homeowner policies

When a homeowner suffers a loss and files a claim with their insurance company, many times the company responds by raising the homeowner’s premium...

Insuretech startups Hippo, Lemonade on the attack against agents who sell homeowners coverage in...

Insurance agents these days may often feel like they are under attack from startups and even carriers aiming to bypass the agent and go...

Amica Mutual again tops homeowners insurance customer satisfaction rankings

Annual J.D. Power study finds home insurance customer satisfaction reaches record high as customers embrace bundled policies and digital communications channels.