Americans say emotional intelligence is ‘most trustworthy’ quality in an advisor
Recent study from MDRT finds displays of emotional intelligence from advisors more likely to earn Americans’ trust than digital literacy.
Practice Building
What to look for (and stay away from) in carrier options when selling Final Expense over the phone
Insurance Forums member David Duford shares four key tips for anyone making the transition from face-to-face final expense sales to telesales.
Getting back to growth: A 3-phase approach
Referral coach Bill Cates says this is the time to show people what you’re made of. You don’t need to have all the answers. You just need to be willing to have all of the conversations.
Jury still out on whether COVID-19 will boost or damage life insurance market
Hearing some mixed messages about the COVID-19 pandemic’s impact on life insurance? You’re not alone.
Medicare Advantage industry adapting to COVID-19 challenges
Operations are rapidly changing in the market according to Patrick Phillips, CEO of Cavulus, a leading tech firm serving the industry.
Insurance Workforce Survey sheds light on attracting, retaining cross-generational talent
From Boomers to Millennials: Work-life balance, helping their community and a tech-enabled work environment are must-haves for insurance professionals.
What prospects want to know about agents before they buy
It’s second nature for agents to size up prospects. It’s part of their DNA; they do it without thinking. But prospects do it, too, trying to figure out if this is someone they want to do business with.
SEO agency shares new 2020 digital insurance marketing guide
321 Web Marketing, an insurance SEO agency, recently created and released the insurance marketing guide for in an effort to help agents increase their online visibility.
NAIC updates annuity sales best interest model regulation
State regulators revise model to require producers act in customer’s best interest when recommending annuity products.
1 in 4 adults can’t name a single life insurer?
Despite increased advertising and marketing, consumers’ brand awareness of life insurers remains low, LIMRA study finds.
