Auto insurers double down on ads and digital investment as shopping stagnates
New J.D. Power study finds Erie Insurance ranks highest in insurance customer satisfaction for sixth consecutive year.
Property & Casualty
Study sheds light on just how much auto insurance premiums spike after a claim
State-by-state analysis shows that claim-induced premium spikes remain high, but percentage-wise don’t jump by as much as last year.
First-of-its-kind ‘Cannabis Businessowners Policy’ launched in California on 4-20
The new CannaBOP Program is designed for cannabis dispensaries, storage facilities, processors, manufacturers, distributors, and other cannabis-related businesses operating in the state of California.
AXA acquires XL Group, creating the #1 global P&C commercial lines insurance platform
Move expected to accelerate AXA’s planned spinoff of AXA Equitable as AXA transitions toward P&C risks and away from financial risks.
P&C insurance customer satisfaction driven by good communication, not speed, J.D. Power finds
Record catastrophic losses place P&C insurer focus squarely on management of customer expectations. Amica Mutual tops satisfaction rankings for seventh consecutive year.
Massachusetts P&C agency hit with $2 million+ judgment for failing to advise on adequate limits
Recent jury verdict stemming from a 2010 fire incident proves a cautionary tale about the necessity of advising clients to secure adequate coverage.
9 worst scammers of 2017 named to Insurance Fraud Hall of Shame
An extensive (and expensive) list of perpetrators make up the “No Class of 2017” as determined by the Coalition Against Insurance Fraud.
New study finds U.S. car insurance rates at all-time high
Annual report from auto insurance search engine The Zebra examines auto insurance pricing across the U.S., uncovers local and national trends in context of disastrous weather events, technological advances, distracted driving, and other behavioral changes.
Indy agents still responsible for lion’s share of P&C premiums; seen as growth engine by carriers
First-ever J.D. Power U.S. Independent Insurance Agent Satisfaction Study takes pulse of largest P&C distribution channel, and finds overall agent satisfaction with insurers is just 696 (on a 1,000-point scale) for personal lines and 686 for commercial lines.
Top auto, home and renters carriers ranked based on user experience
A new Clearsurance ranking of the top auto, home and renters insurance carriers based entirely on policyholder feedback netted some strong results for USAA, which topped two of the categories and placed second in the other.
