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5,000 Medicare patients say they suddenly lost access to their doctors
AUSTIN (KXAN) — About 5,000 Medicare Advantage patients in Central Texas say they've suddenly been cut off from their go-to doctors.
Austin Regional Clinic told us they knew they wouldn't be an in-network provider with United Healthcare for Medicare Advantage patients beginning next year.
ARC expanded some programs, and those changes led to ARC and United Healthcare respectfully and mutually deciding to end their contract.
United Healthcare told us ARC providers remain in their network and are available through their directories for the remainder of the 2018 year.
However, that's not what K.C. Cerny and other patients experienced this week. He said he received a letter from United Healthcare this week, saying he's been assigned a new doctor beginning October 1st.
AUSTIN (KXAN) — About 5,000 Medicare Advantage patients in Central Texas say they've suddenly been cut off from their go-to doctors.
Austin Regional Clinic told us they knew they wouldn't be an in-network provider with United Healthcare for Medicare Advantage patients beginning next year.
ARC expanded some programs, and those changes led to ARC and United Healthcare respectfully and mutually deciding to end their contract.
United Healthcare told us ARC providers remain in their network and are available through their directories for the remainder of the 2018 year.
However, that's not what K.C. Cerny and other patients experienced this week. He said he received a letter from United Healthcare this week, saying he's been assigned a new doctor beginning October 1st.