Agency IQ- Anyone else Having Issues?

[Medigap Bill]

I have been using Agency IQ for several years. Nothing seems to be working right lately & I can't get anyone at the company to respond to email, IM support chat, phone, etc.

Anyone else having issues? Not the time of year I want to be dealing with this.

 

[SecureHealth1]

Been having issues for months!!! Rumor has it they are going down..

 

[Medigap Bill]

That's what I was afraid of. I just didn't want to switch until after the busy season if I can avoid it. However, it seems to be getting worse by the day. It has been months over here as well.

I guess the next question is what is a decent CRM that will be around...have looked at radiusbob and like that they have a commission tracking feature. However, never actually looked at their system to see how good it is.

Been having issues for months!!! Rumor has it they are going down..

 

[SecureHealth1]

We have looked at a lot, think we are settling on radius. Seems to fit what we need..

 

[Medigap Bill]

Any idea on the easiest way to export your database from Agency IQ? I have been looking throughout Agency IQ & have not been able to find it yet.

We have looked at a lot, think we are settling on radius. Seems to fit what we need..

 

[SecureHealth1]

That's the problem, they are unable to back up our data, meaning their system is so messed up we cant get it. They continue to promise that they are working on a solution, but we have yet to hear from them.

 

[YouGotMyMoney]

seems the solution would be to have a scraper of some sorts built to grab the data u need.

 

[Bevo]

I saw Agency IQ start to go down 2+ years ago. They cost me a lot of money that year as their site was so slow I couldn't even get to the leads I was importing. I changed to Vanillasoft earlier this year (Thank God!), but kept them around for a bit just because. Now I can't even search for any clients.

BTW I cannot recommend Vanillsoft highly enough, but like any CRM it fits "our" needs perfectly. Took me a great while to find them and many trials.

 

[russelltw]

I left A-IQ a year or so ago. I tried radius, but it wasn't for me. The interface just did not fit me well. I switched over to Zoho CRM Plus. Has email marketing, website analytics, chat feature for website(s), etc. It works great for us. There is a slight learning curve with zoho because you can do so much. Only thing I don't like about zoho is their lack of "tags." However they offer quite a bit. Here is a link: https://www.zoho.com/crm/crmplus/

 

[agentinsouth]

I have been using Agency IQ for several years. Nothing seems to be working right lately & I can't get anyone at the company to respond to email, IM support chat, phone, etc. Anyone else having issues? Not the time of year I want to be dealing with this.

Got away from them over a year ago. I have shopped around but have not found anything I really like.