Agency IQ- Anyone else Having Issues?

Oct 15, 2015

  1. Medigap Bill
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    Medigap Bill Super Genius

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    I have been using Agency IQ for several years. Nothing seems to be working right lately & I can't get anyone at the company to respond to email, IM support chat, phone, etc.

    Anyone else having issues? Not the time of year I want to be dealing with this.
     
  2. SecureHealth1
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    SecureHealth1 Guru

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    Been having issues for months!!! Rumor has it they are going down..
     
  3. Medigap Bill
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    Medigap Bill Super Genius

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    That's what I was afraid of. I just didn't want to switch until after the busy season if I can avoid it. However, it seems to be getting worse by the day. It has been months over here as well.

    I guess the next question is what is a decent CRM that will be around...have looked at radiusbob and like that they have a commission tracking feature. However, never actually looked at their system to see how good it is.

     
  4. SecureHealth1
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    SecureHealth1 Guru

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    We have looked at a lot, think we are settling on radius. Seems to fit what we need..
     
  5. Medigap Bill
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    Medigap Bill Super Genius

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    Any idea on the easiest way to export your database from Agency IQ? I have been looking throughout Agency IQ & have not been able to find it yet.

     
  6. SecureHealth1
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    SecureHealth1 Guru

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    That's the problem, they are unable to back up our data, meaning their system is so messed up we cant get it. They continue to promise that they are working on a solution, but we have yet to hear from them.
     
  7. YouGotMyMoney
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    seems the solution would be to have a scraper of some sorts built to grab the data u need.
     
  8. Bevo
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    Bevo Guru

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    I saw Agency IQ start to go down 2+ years ago. They cost me a lot of money that year as their site was so slow I couldn't even get to the leads I was importing. I changed to Vanillasoft earlier this year (Thank God!), but kept them around for a bit just because. Now I can't even search for any clients.

    BTW I cannot recommend Vanillsoft highly enough, but like any CRM it fits "our" needs perfectly. Took me a great while to find them and many trials.
     
    Bevo, Oct 18, 2015
    #8
  9. russelltw
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    russelltw Guru

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    I left A-IQ a year or so ago. I tried radius, but it wasn't for me. The interface just did not fit me well. I switched over to Zoho CRM Plus. Has email marketing, website analytics, chat feature for website(s), etc. It works great for us. There is a slight learning curve with zoho because you can do so much. Only thing I don't like about zoho is their lack of "tags." However they offer quite a bit. Here is a link: https://www.zoho.com/crm/crmplus/
     
  10. agentinsouth
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    agentinsouth Guru

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    Got away from them over a year ago. I have shopped around but have not found anything I really like.
     
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