We are a P&C agency with about 1000 clients. We are currently running Applied Epic and have become VERY disatisfied with its "quirky" perfromance. We are a VERY email centered agency. Almsot all of our client communication is done via email. We currently generate automated reports to the clients regarding renewal etc. When Epic is working, it is truly awesome. HOWEVER, every time Applied performs a routine "update" we find out that some of these automated emails are not getting sent. For example today 75 clients did not get their renewal notices. Also we have been using Google Apps to run our email wiht great succes. Once agin however this seems to create issues for Epic. Does anyone have a competing system that they could recomend? Please don't just say AMS 360 unless you have run this type of automation succesfully on it. To date I have not met anyone who has.