Agent Only HC.gov Hotline

On September 13th, here is what CMS-CCIIO told the National Association of Health Underwriters (NAHU):

"Today, CCIIO officials announced on a call with NAHU staff that our repeated requests will be fulfilled this fall. A dedicated agent/broker healthcare.gov hotline will be available for open enrollment this November, and CCIIO is currently training hotline staff to be able to answer specific agent/broker questions and to resolve escalated issues that agents and brokers often encounter while assisting clients with healthcare.gov plans."

Source: Healthcare.gov Agent/Broker Hotline is a NAHU Legislative Victory - Indiana Association of Health Underwriters

Still no mention of this service at the CMS Agent-Broker Webpage, however.
https://www.cms.gov/cciio/programs-and-initiatives/health-insurance-marketplaces/a-b-resources.html
 
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