Can I really sell Health Insurance in my bunny slippers?

May 21, 2008

  1. jtr0618
    Offline

    jtr0618 New Member

    Posts:
    9
    Likes Received:
    0
    I have a couple questions for the group. I am a new at Individual Health Insurance sales. In doing my research I have come across these ideals. What does the group think about them?

    1. Cold calling from the phone book is just as effective as buying leads?
    2. Selling IHI by web conferencing is easy?
    3. Customer service from the company tend to be BAD

    One last question what other products are you selling to those you do sign up for IHI?

    Thanks
    James Rice
     
    jtr0618, May 21, 2008
    #1
  2. somarco
    Offline

    somarco GA Medicare Expert

    Posts:
    29,398
    Likes Received:
    3,225
    State:
    Georgia
    1. No
    2. Can be.
    3. Assuming you are speaking of carriers, the answer is no. They do not have bad customer service. They have no customer service.
     
    somarco, May 21, 2008
    #2
  3. retread
    Offline

    retread Guru

    Posts:
    1,932
    Likes Received:
    7
    State:
    Kansas
    1. No
    2. No - May not be with experience
    3. Yes
    Addendum:
    4. Not even broker support from the carriers is trustworthy.
     
    retread, May 21, 2008
    #3
  4. TXINSURANCE
    Offline

    TXINSURANCE Guru

    Posts:
    3,858
    Likes Received:
    28
    1. NO. That will last a week.
    2. Maybe you still need to sell and get someones attention.
    3. Bad yes - workable at some level, of course. This is a non issue - work on number 1 & 2 first or #3 is irrelevant.
     
  5. bill3173
    Offline

    bill3173 Guru

    Posts:
    2,473
    Likes Received:
    89
    State:
    North Carolina
    1. No
    2. Depends on experience, shouldn't really be an issue, with good leads and prospecting methods, there are many ways to get policies written. Flexibility is extremely important.
    3. CS is generally bad, but don't underestimate them. The companies are large, but the uw offices can be small and scattered. Piss off some of the people and they will mess your S--- up.

    You never know what issues can arise concerning underwriting, licensing, commissions, etc. Mess with them, and they're messing with you. Never had a bad experience, but I came real close once, appealing a case over an underwriters head. Didn't really have a choice, the client was insisting and was in the right. The messenger(me) almost got hf.
     
    bill3173, May 21, 2008
    #5
  6. arnguy
    Offline

    arnguy Guru

    Posts:
    7,786
    Likes Received:
    15
    State:
    Pennsylvania
    I would suggest getting rid of the bunny slippers before doing anything else. Of course, if you insist on wearing the bunny slippers you will no doubt receive a PM from Senior- Advisor-Indiana. He will express an interest in you.;)
     
    Last edited: May 21, 2008
    arnguy, May 21, 2008
    #6
  7. arnguy
    Offline

    arnguy Guru

    Posts:
    7,786
    Likes Received:
    15
    State:
    Pennsylvania
    Yipee! Just hit my 1,800th post. I believe STI should pour me one.:)
     
    arnguy, May 21, 2008
    #7
  8. The Rabbi
    Offline

    The Rabbi Guru

    Posts:
    1,070
    Likes Received:
    4
    Customer service will depend on the experience of the CSR who gets your call. Just today I had to insist on a superviser to get an answer to a simple question on product. They transfer you to the wrong department or lose the connection. This goes on in every industry.
     
  9. Expat
    Offline

    Expat Guru

    Posts:
    748
    Likes Received:
    4
    State:
    Texas
    You must have either, incredibly large feet or incredibly small clients if you are able to sell in bunny slippers.
     
    Expat, May 21, 2008
    #9
  10. somarco
    Offline

    somarco GA Medicare Expert

    Posts:
    29,398
    Likes Received:
    3,225
    State:
    Georgia
    That is not a game for amateurs.

    You need to know what you are doing, pick your battles, and go in prepared. Otherwise you will go down in flames.

    I have a very high success rate on appeals.

    But I pick my battles and know how underwriters think.

    Customer service is non-existent with any carrier. Doesn't matter who you talk to. Carriers really don't care about your problems and have no incentive to keep a client happy.

    A happy client is one who never files a claim.

    An unhappy client is one who is a loss figure to a carrier. There incentive is to ignore the client until they go away.

    If you think otherwise, you are fooling yourself and your client.
     
    somarco, May 21, 2008
    #10
Loading...