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midwestbroker said:honestagent - sounds like you are having problems with your IMO.
Are you verifying your sales? If you do not do a verification call, they usually get an outbound call from the company to review the information and explain to them the enrollment periods.
I know that Humana and Pyramid have a verification line that they want you to call when you are in the home.
If you do get an app hung up in Medicare, it can be a long and painful process. I have had one in there for 3 months and they still got it wrong (wanted Humana and ended up with Sterling) even with my app being the oldest signature date.
I am set up directly for the company to pay me. There is no verification with Wellcare, in contrast to Humana and Pyramid. Calling on my apps. is pointless b/c the agent support team do NOT have a clue as to what is going on! I have been told several different things on one case, for example. So auditing my cases through them is a waste of my time. I am so frustrated and confused. Not sure what to do. I am at the point where I'm ready to call my attorney! No JOKE! They're messing with the wrong biatch! I travelled 3 hours from home every week for 6 weeks to work this zero premium county! I went out there and provided my best for the area and did what was right. I cannot CANNOT emphasize how many messes I've cleaned up out there from other malicious agents and what they've done just to make a buck. I have EVERY COMPANY but presented Wellcare b.c. it was best for them (and to keep them at zero). I have been servicing these folks for the past several weeks (calling the pharmacists, doctors and educating them on who we are and what we do, ordering cards, helping people apply for Medicaid, calling for approval and getting forms for special approval medications... etc. etc. ) Wellcare is not set up properly (whether they chose this or did it uintentionally). I'm broke. I'm tired of living off of my credit card and am running dry on liquid reserves. I want my money. I have gone far and beyond what ANY agent would do and I do expect FULL RESTITUTION! Period.
I am so very sorry for the rant; I'm just extremely frustrated - for lack of a better adjective.