While going through some of my recently deceased mother's papers, I found an old life insurance policy from Life and Casualty Insurance Company of Tennessee. The insured on the certificate was my grandmother, who passed away in 1993. After some investigation I found that Life and Casualty Insurance Company of Tennessee was bought out by American General. I decided to call to see if there was any chance that the benefit was never claimed.
I finally got through to a live person at AIG, and he found the number but said that it was in the name of a completely different person. We tried several possibilities but none worked. Any suggestions?
Is it normal for carriers to reassign policy numbers after the death of the insured?
I finally got through to a live person at AIG, and he found the number but said that it was in the name of a completely different person. We tried several possibilities but none worked. Any suggestions?
Is it normal for carriers to reassign policy numbers after the death of the insured?