Hi,
I have been working for an insurance broker, wherein I have observed that the documents that we upload on the online portals of the insurance companies for motor insurance policies are not clear. Another thing I noticed is that the insurance companies so far have not come back to us for clear copies. I called a couple of them and was told that they do a sample check and in case there are any discrepancies they get back to us for clearer copies (which we don't have which would mean going back to the insured for the same) and I have not observed that they have gotten back to us. These documents would be the photo Ids, passport copies, vehicle registration cards showing ownership details along with the vehicle details based on which the policies are issued.
I have been told to ignore it since the insurance companies are not very bothered about the same. So is it okay for us to not upload and maintain clear copies?
Is it that the insurance companies rely on us for maintenance of the same or in case anything goes wrong it is their responsibility since they didn't check the documents?
Could someone please highlight the risks and issues that would arise for us as a broker due to non-maintenance of clear copies?
I have been working for an insurance broker, wherein I have observed that the documents that we upload on the online portals of the insurance companies for motor insurance policies are not clear. Another thing I noticed is that the insurance companies so far have not come back to us for clear copies. I called a couple of them and was told that they do a sample check and in case there are any discrepancies they get back to us for clearer copies (which we don't have which would mean going back to the insured for the same) and I have not observed that they have gotten back to us. These documents would be the photo Ids, passport copies, vehicle registration cards showing ownership details along with the vehicle details based on which the policies are issued.
I have been told to ignore it since the insurance companies are not very bothered about the same. So is it okay for us to not upload and maintain clear copies?
Is it that the insurance companies rely on us for maintenance of the same or in case anything goes wrong it is their responsibility since they didn't check the documents?
Could someone please highlight the risks and issues that would arise for us as a broker due to non-maintenance of clear copies?