Dr Offices refusing certain companies Med Supp

Feb 5, 2019

  1. jcorrigan6
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    jcorrigan6 New Member

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    Am I wrong??? I thought if a doctors office accepted Medicare supplements, they had to accept all Med Supps. I have two offices that refuse to take Humana Plan G. Is there anything that can be done about this?
     
  2. cedwards
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    cedwards Super Genius

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    Typically all it takes is reaching out to the office billing manager. We got that call all the time during the Duck's short appearance in the Medsup Market. If they accept Original Medicare, they take any and all supplements.
     
  3. jcorrigan6
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    jcorrigan6 New Member

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    That is who I talked to, she was adamant that they do not take Humana. I wasn't going to argue with her.
     
  4. Todd King
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    Todd King IMO/FMO Owner

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    She's thinking about Humana's MAPD plans and not the Med Supp side. She is mistaken.
     
  5. goillini52
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    goillini52 MAGA...BUILD THAT WALL!!!

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    Yes......stop selling Humana Med Supps. :yes:
     
  6. TwoCents
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    TwoCents Guru

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    Really, I don't see any need for any doctor's office to know that someone even has a supp. The office won't be filing claims to it as long as the company has the crossover with CMS set up.
     
  7. Chazm
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    Chazm Guru

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    Just tell your client to give them their Medicare card and say that’s all she has. It’s her primary
     
    Chazm, Feb 5, 2019
    #7
  8. goillini52
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    goillini52 MAGA...BUILD THAT WALL!!!

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    But then the doctor's office might want her 20% up front and Humana will pay them, then the patient will have to get the doctor to refund the 2nd payment. Then they'd realize that Humana will pay. Silly doctor's offices. :wacko:
     
  9. Chazm
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    Chazm Guru

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    No because they have no idea if she has met her deductible yet.
    That’s been my experience at least. I had it happen once with moo and once with uhc. I told the client just to say they had Medicare only and it all worked out.

    The OP’s lady behind the desk is just an idiot.
    The OP needs to call back with more conviction and say, look lady you’re wrong. This is how this works and if you don’t trust me, call Humana and ask if you can accept a Med supp. Not a MAPD.
    The op needs to explain how it works and there should be no issue.
     
    Chazm, Feb 5, 2019
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  10. DS4
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    DS4 Guru

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    The physicians office probably had a bad experience with a Humana MA
     
    DS4, Feb 5, 2019
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