Emails Going to Clients.....

[Tkruger]

I called "carrier" and what was stated was that they were requested by GoodLuck.gov to reach out to all the members who they still need info on. Members may receive a notice from carrier about their policy being canceled or that their PTC will stop being paid by GoodLuck.gov................

The email being received is below.
______________________________________

Immediate attention is needed to keep your health coverage. Take action before Sept. 5, 2014.

Carrier wants to help you keep your current insurance coverage and maintain your current monthly payment amount.

IMPORTANT: The federal government-sponsored Health Insurance Marketplace (also known as the “Exchange”) has been attempting to reach you. At the request of the federal government, we are reaching out to you because you are at risk of losing your current Carrier coverage or any financial assistance you may currently be receiving, also known as Advance Premium Tax Credit (APTC).

The deadline to take action is September 5, 2014.

What you need to know:

• The federal government-sponsored Health Insurance Marketplace needs more information to ensure you can keep your current coverage. They have been attempting to reach you for one of two reasons:
• The marketplace would like you to provide proof of your yearly income for 2014 for everyone who was on your tax return, if they had income.
OR
• The marketplace would like you to provide proof that you are a U.S. citizen, U.S. national, or have an eligible immigration status.

What do you need to do immediately?

• To determine which documents the marketplace is requesting, please visitwww.healthcare.gov/blog/the-marketplace-might-need-more-information-from-you/or contact the Marketplace at 1-800-318-2596. There are marketplace experts ready to answer your call 24 hours a day, seven days a week.
• For either situation, you need to provide a copy of the documents the marketplace is requesting. You can do so by adding copies to your “My Account” online at www.healthcare.gov (this is the fastest way to get your documents processed) OR mailing the documents to:
Health Insurance Marketplace
Attn: Supporting Documentation
465 Industrial Blvd.
London, KY 40750

*If you have any issues adding copies to your “My Account” please contact the marketplace at 1-800-318-2596. There are marketplace experts ready to asnwer your call 24 hours a day, seven days a week.
*If you have already provided this information to the marketplace and/or you have heard from the marketplace that they have received the additional information, please disregard this note.

What will happen if the additional documents are not received by the federal government-sponsored Health Insurance Marketplace?

• The marketplace will terminate your Carrier coverage or no longer provide you with financial assistance. When the marketplace does this, they will notify Carrier. Carrier will then follow instructions from the marketplace that requires us to send you a notification of changes with your coverage. These changes will include either a termination of coverage OR a change to your monthly payment.
Again, Carrier wants to help you keep your current coverage and maintain your current monthly payments. Please provide the requested documentation to the marketplace no later than September 5, 2014. If you have questions, contact the marketplace at 1-800-318-2596. There are marketplace experts ready to answer your call 24 hours a day, seven days a week.
Thank you again for being a Carrier member.
We look forward to continue being your partner in health.
Protecting your privacy is important to us. To learn more about our privacy policies, view our Internet Privacy Statement and our Privacy Practices.
Please visit Carrier.com for additional information.

Carrier


If you do not want us to contact you by e-mail, you can unsubscribe from our online community. Carrier branded individual products are insured by subsidiaries of Carrier, Inc.
Copyright © 2014 Carrier Inc.
GNHJ25REN

 

[AllenChicago]

From Above...
"For either situation, you need to provide a copy of the documents the marketplace is requesting. You can do so by adding copies to your “My Account” online at www.healthcare.gov (this is the fastest way to get your documents processed)"

Question: How do you take a check stub, or some other document that you're holding in your hand and "add it" to your healthcare.gov account? Is the insurer and hc.gov assuming that most citizens own scanners and know how to use them? Or (gulp!)...an Android or Apple scan/fax app?
ac

 

[RayNY]

AC,

It's 2014. If you can't get access to a camera or scanner in a week, you must be living under a rock. Even obamaphones have cameras...

 

[houcoogster]

AC,

It's 2014. If you can't get access to a camera or scanner in a week, you must be living under a rock. Even obamaphones have cameras...

The single biggest hurdle to enrolling people was the email account.

 

[taterpeeler]

The single biggest hurdle to enrolling people was the email account.

and that why I will be using a different method to enroll

 

[ameneses54]

AC,

It's 2014. If you can't get access to a camera or scanner in a week, you must be living under a rock. Even obamaphones have cameras...

Are you kidding? Take a photo send it to your email, or scan as PDF, maybe change the format and than send it as an attachment through your Marketplace account. My customers who have an almost zero premium barely know how to set up an email account.

 

[taterpeeler]

My customers who have an almost zero premium barely know how to set up an email account.

and those that do have not checked it in months cause they changed pre paid phones and forgot the password and have since been locked out

 

[houcoogster]

and those that do have not checked it in months cause they changed pre paid phones and forgot the password and have since been locked out

Eggs Actly!....................................

 

[RayNY]

Are you kidding? Take a photo send it to your email, or scan as PDF, maybe change the format and than send it as an attachment through your Marketplace account. My customers who have an almost zero premium barely know how to set up an email account.

I stand by my statement, and I'm not kidding in the slightest. It's 2014, there is no excuse for refusing to learn how to use this stuff. Anyone, literally anyone, can walk into any library and have free internet access. Email is free, anyone can have it. There are free classes at every community college teaching this stuff.

 

[taterpeeler]

I stand by my statement, and I'm not kidding in the slightest. It's 2014, there is no excuse for refusing to learn how to use this stuff. Anyone, literally anyone, can walk into any library and have free internet access. Email is free, anyone can have it. There are free classes at every community college teaching this stuff.

Ray, your form NY.... I kinda lived in NYC.... Its different up there.... some of these folks here in the south do things different..

I remember a time when I was at Duane Reade RX and I was in line, several folks bhind me and because I was taking my Texas time they all started yapping about hurry up..... thing is you probably should not do that to a redneck Texan, I spun around, looked them in the eye and said, now we wait and I would advise you loud mouth Yankees to keep your distance.... funny as hell.... all hat and no cattle...

bottom line Ray, this aint the NY, the rest of the country operates differently