Hello, I am new to this forum and also to dealing with accidents and insurance companies. A few months ago, I got into a minor car accident: I was backing up from a public parking lot when the other party collides into me. What resulted are dents and scratches on my sliding van's door of the passenger's side, and some scratches on the other party's car's front bumper. The other party does recognized it's their fault, and we provided each other our insurance's info. My van is a 2001 Toyota Sienna with 129k mileage. I bought the car from another buyer, so this is not at all a new car I have since 2001. The car has never been in an accident until now. I will attach some photos of the damage area here since I can't link them~ As you can see, the dents are nothing serious, and the van is indeed still drivable. I contacted my insurance first, and they said that under my policy my car was not cover as it was someone who hit me, and not me hitting them. They told me to contact the other party's insurance company, and I did. After a few months of slow progress and constantly calling them to remind them of my claim, they decided that based on the photos I submitted to them (when they requested), my car is a total loss. They transfered my claim to an Adjuster and the guy told me that I can either offer them the car so they can buy back through another salvage-car collecting company, or I can apply for a salvaged title from DMV (since I'm from California). When I asked them if they can compensate me, they dodged the question saying it's too much to compensate for. For now, I will take the car out and get a repair shop to estimate the damage and send in the estimation to my Adjuster. But I would also like to know if there is any other methods of getting this resolve. I simply want money to repair that slightly dented doors; it's not like the car is undrivable, plus it has never been in an accident before, so I was suspicious when they described it as some total wreck :\ I appreciate any advices.