If you use Quotit on the frontend of a website, you may want to test your system. I decided to test it since I have not received any leads today.
Not sure where the leads are going but they do not appear in my backoffice admin nor am I getting the leads emailed.
Update: Called into Customer service to report the issue. After a while on hold I was told that their system is down and it is a known issue. I asked why Quotit would not send out a notice to its clients letting them know there was an issue as many of us spend $$$ on adverting that could be paused until the issue is resolved.
No response was offered. I then asked if the rep I was speaking to would let me know when the issue is resolved. The response was that it will be fixed today.
About five minutes after the call I received about 10 leads in my email from this morning all at once.
Not sure where the leads are going but they do not appear in my backoffice admin nor am I getting the leads emailed.
Update: Called into Customer service to report the issue. After a while on hold I was told that their system is down and it is a known issue. I asked why Quotit would not send out a notice to its clients letting them know there was an issue as many of us spend $$$ on adverting that could be paused until the issue is resolved.
No response was offered. I then asked if the rep I was speaking to would let me know when the issue is resolved. The response was that it will be fixed today.
About five minutes after the call I received about 10 leads in my email from this morning all at once.
Last edited:
