Have you guys used HS and another WBE or are you just satisfied with HS so no need?
Our agency is trying to make a decision right now for OE (previously used DE or carrier direct this year but as you know that is time-consuming) but I do not fully understand what is going to happen to clients who were registered/enrolled directly with healthcare.gov for 2015 (or through 3-way call for those without emails). Or carrier direct for that matter.
A few questions:
1. Will there be a new application id number assigned completely for people who previously had a hc.gov account and used it to sign up for an on-exchange plan in 2015?
2. Will we be able to pull their old app ID from 2015 into HS and then update their 2016 info through HS or other WBE?
3. Will their old 2015 coverage automatically be termed if I were to go through HS for 2016 coverage?
Our agency is trying to make a decision right now for OE (previously used DE or carrier direct this year but as you know that is time-consuming) but I do not fully understand what is going to happen to clients who were registered/enrolled directly with healthcare.gov for 2015 (or through 3-way call for those without emails). Or carrier direct for that matter.
A few questions:
1. Will there be a new application id number assigned completely for people who previously had a hc.gov account and used it to sign up for an on-exchange plan in 2015?
2. Will we be able to pull their old app ID from 2015 into HS and then update their 2016 info through HS or other WBE?
3. Will their old 2015 coverage automatically be termed if I were to go through HS for 2016 coverage?
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