Healthcare.gov Said Never Registered

Jan 21, 2016

  1. Sisburn
    Offline

    Sisburn New Member

    Posts:
    7
    Likes Received:
    0
    State:
    Georgia
    Signed up an client back in Nov. through healthcare.gov. She called in to Humana and made her payment - or so she thought. Got a confirmation number. She called healthcare.gov and Humana and they said she never registered. I did not keep any docs and now she is having to pay full price for Jan and Feb. What can we do?
     
    Sisburn, Jan 21, 2016
    #1
  2. STIBROKER
    Offline

    STIBROKER Like My post and enter the DRAWING,,,, Moderator

    Posts:
    10,553
    Likes Received:
    551
    State:
    Texas


    and that is the reason to use aca express............
     
  3. bluediamond
    Offline

    bluediamond Guru

    Posts:
    2,052
    Likes Received:
    43
    Oh, I see the reason. Back in November they were dismantling it and working on putting all the pieces back together, you know sort of like shoe salesman trying to put a car back together after taking it apart.


    So did you go through the carrier link and look up to see if she had an application at the mp? If it's there click on it, then in the left hand corner click on plans and see if anything is there.
     
  4. Sisburn
    Offline

    Sisburn New Member

    Posts:
    7
    Likes Received:
    0
    State:
    Georgia
    Not in Humana's. What should I do next - can she file a grievance with healthcare.gov?
     
    Sisburn, Jan 23, 2016
    #4
  5. kgmom219
    Offline

    kgmom219 What's Next?

    Posts:
    5,418
    Likes Received:
    493
    State:
    Texas
    Sign her up for 3/1 and move on....
     
    kgmom219, Jan 23, 2016
    #5
Loading...