OldGeorge1950
Expert
- 24
A family member has been a Healthspan customer for the last couple of years.
It was always signed up and purchased via Healthcare.gov website.
Healthspan bought Kaiser in Cleveland a few years ago, but everything
continued to run pretty much like how Kaiser operated. Same out-patient
clinics and same doctors.
She renewed the same Healthspan plan for 2016, again, using Healthcare.gov
website. (signed up again 12/15/2015)
Yesterday, she received a notice from Healthspan saying that they're going
out of business in Cleveland as of March 31, 2016. Existing customers will
have to use different doctors and hospitals on a different network. No detailed
info on how that's supposed to work.
In this type of situation where the health insurance has decided to stop
doing business in a major city, will Healthcare.gov allow her to switch to a
different health insurance company now?
Thanks!
It was always signed up and purchased via Healthcare.gov website.
Healthspan bought Kaiser in Cleveland a few years ago, but everything
continued to run pretty much like how Kaiser operated. Same out-patient
clinics and same doctors.
She renewed the same Healthspan plan for 2016, again, using Healthcare.gov
website. (signed up again 12/15/2015)
Yesterday, she received a notice from Healthspan saying that they're going
out of business in Cleveland as of March 31, 2016. Existing customers will
have to use different doctors and hospitals on a different network. No detailed
info on how that's supposed to work.
In this type of situation where the health insurance has decided to stop
doing business in a major city, will Healthcare.gov allow her to switch to a
different health insurance company now?
Thanks!