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I wrote 4 med supps with Anthem BC/BS apparently not realizing I needed a separate contract for their Med Supps vs MA/MAPD plans...so my own fault, but partially theirs b/c I certified to sell MA plans and thought all these products were under the same category/division.They also sent me sales kits, which are normally denied if not appointed. So now, because I wasn't officially contracted they are dragging their ass to even recognize these clients came to them because I brought them.
I've had to get 2 AOR's from 2 clients, and unsure about the other 2 whose policies didn't go into effect until after my official contract date. The apps were submitted with my MA writing #'s which was obviously incorrect.. I've communicated with different departments and have exchanged texts and emails with the local Agency Service Representative who seems to want to help, but nothing seems to be moving or at least moving at a snails pace since these policies have already become effective.
My official contracted date was 12/17/18 and all 4 policies were written prior to that date. One effective 11/1/18, another 12/1/18 and 2 others on 1/1/19. Besides complaining and persisting with them, where else can an agent turn to if they feel they are being unjustifiably denied commissions they've earned? This is my first entanglement with any company regarding this issue, and my first taste of dealing with Anthem BC/BS or whoever they really are. The level of agent support and appreciation with this company is non-existent, and downright counter productive, and no company should be able to get away with this BS!
I've had to get 2 AOR's from 2 clients, and unsure about the other 2 whose policies didn't go into effect until after my official contract date. The apps were submitted with my MA writing #'s which was obviously incorrect.. I've communicated with different departments and have exchanged texts and emails with the local Agency Service Representative who seems to want to help, but nothing seems to be moving or at least moving at a snails pace since these policies have already become effective.
My official contracted date was 12/17/18 and all 4 policies were written prior to that date. One effective 11/1/18, another 12/1/18 and 2 others on 1/1/19. Besides complaining and persisting with them, where else can an agent turn to if they feel they are being unjustifiably denied commissions they've earned? This is my first entanglement with any company regarding this issue, and my first taste of dealing with Anthem BC/BS or whoever they really are. The level of agent support and appreciation with this company is non-existent, and downright counter productive, and no company should be able to get away with this BS!