virtualcallservice
New Member
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Hi, hope this can help you:
HOMEOWNERS SCRIPT
Caller: Hello Karol…
Prospect: yes…
Caller: My name is ……. From ………. Insurance, I’m calling in regards to your homeowner’s policy renewal (Pause) I wanted to see if I can help you save money, are you currently with ……Insurance?
Prospect: No, I’M not..
Caller: Great! We like to provide you a quote so you can compare with your agent… (Questions) Go straight to questions:
1. What is the size of your home? How many sq ft does it have?
2. Do you have a Garage? How many cars does it fit? Is it Attached or detached?
3. Did you know ........Insurance offers discount for having alarm on your house? Does yours have one?
4. Have you had any renovations done in the past 5 years?
5. When is your birthday
6. Could you provide me with your email so we can send you our proposal and also contact you?
Thank you so much for your time, I will forward all this information to my agent and we will keep in touch with you. Have a great day!
NEGATIVE ANSWER
Caller: Hello Karol…
Prospect: yes…
Caller: My name is ……. From …….. Insurance, I’m calling in regards to your homeowner’s policy renewal (Pause) I wanted to see if I can help you save money, are you currently with ……Insurance?
Prospect: No…I’m not interested
Caller: We just want to provide you a quote so you can have to compare with your agent
Prospect: No I don’t want to change
Caller: I don’t want you to change…, just want you help you see if you can save money
HOMEOWNERS SCRIPT
Caller: Hello Karol…
Prospect: yes…
Caller: My name is ……. From ………. Insurance, I’m calling in regards to your homeowner’s policy renewal (Pause) I wanted to see if I can help you save money, are you currently with ……Insurance?
Prospect: No, I’M not..
Caller: Great! We like to provide you a quote so you can compare with your agent… (Questions) Go straight to questions:
1. What is the size of your home? How many sq ft does it have?
2. Do you have a Garage? How many cars does it fit? Is it Attached or detached?
3. Did you know ........Insurance offers discount for having alarm on your house? Does yours have one?
4. Have you had any renovations done in the past 5 years?
5. When is your birthday
6. Could you provide me with your email so we can send you our proposal and also contact you?
Thank you so much for your time, I will forward all this information to my agent and we will keep in touch with you. Have a great day!
NEGATIVE ANSWER
Caller: Hello Karol…
Prospect: yes…
Caller: My name is ……. From …….. Insurance, I’m calling in regards to your homeowner’s policy renewal (Pause) I wanted to see if I can help you save money, are you currently with ……Insurance?
Prospect: No…I’m not interested
Caller: We just want to provide you a quote so you can have to compare with your agent
Prospect: No I don’t want to change
Caller: I don’t want you to change…, just want you help you see if you can save money