Anyone dealing with Composite rating factors rating ? New shift in underwriting has made it difficult to explain to clients ?
Entire household is rated besides the normal stuff add in credit, it's new and improved. The communication is poor at best, the field is told tell the client is composite rating factors, so anyone know what that actually means ? One person said it was like family history, on life insurance, 3 generation back, regardless that occupation was a coal miner and all the male died before their 50th birthday, we going to rate for that risk, and the grandson is a manager in fancy hotel he gets dinged ?
It more along the lines of adding a kid as a driver and the old car, all cars go up on the policy ? Even though they are rated exactly how they should be, all cars see a rate adjustment sometimes as much as $200 (up) per car(all cars). so has anyone experienced this type of thing, it really hard to explain to customers ?
Any suggestion ?
We told the entire industry is going in this direction ?
Has anyone else seen this ?
We no longer look at the car and the driver but the entire account ( all drivers and cars, with 4,000 moving parts for a rate) unfortunately clients only see rates right now , on the positive side often times we see only a $1 difference between 25,000 pd and 50,000 pd and a $5 to 100,0000 which makes no sense to triple coverage for $ 1 a month ?
Entire household is rated besides the normal stuff add in credit, it's new and improved. The communication is poor at best, the field is told tell the client is composite rating factors, so anyone know what that actually means ? One person said it was like family history, on life insurance, 3 generation back, regardless that occupation was a coal miner and all the male died before their 50th birthday, we going to rate for that risk, and the grandson is a manager in fancy hotel he gets dinged ?
It more along the lines of adding a kid as a driver and the old car, all cars go up on the policy ? Even though they are rated exactly how they should be, all cars see a rate adjustment sometimes as much as $200 (up) per car(all cars). so has anyone experienced this type of thing, it really hard to explain to customers ?
Any suggestion ?
We told the entire industry is going in this direction ?
Has anyone else seen this ?
We no longer look at the car and the driver but the entire account ( all drivers and cars, with 4,000 moving parts for a rate) unfortunately clients only see rates right now , on the positive side often times we see only a $1 difference between 25,000 pd and 50,000 pd and a $5 to 100,0000 which makes no sense to triple coverage for $ 1 a month ?