- 140
I have an older lady who is my main Personal Lines CSR. She is currently paid $11.55/hour plus she receives 15% of any commissions earned on personal lines. So, if a Home policy generates $100 then she earns $15. We have been doing this for both first year and renewals. This is starting to get quite tedious to keep track of between what is her policies vs the rest of the agency. I am contemplating bumping her salary up so that we no longer have to keep track of her accounts but also putting in a bonus system where if she can bring in XXXX dollars of new business then this equates to a $.50 increase in salary upon the annual review. If she doubles XXXX then she earns a $1.00/hour raise etc.
She has a lot of potential but does not ever want to be on straight commissions. She likes her hourly job. I want to make sure that the pay system encourages her to generate new business. How do you pay your licensed CSR's?
She has a lot of potential but does not ever want to be on straight commissions. She likes her hourly job. I want to make sure that the pay system encourages her to generate new business. How do you pay your licensed CSR's?