A client has had plan F medsup for 7 years. He called and told me he also has been paying Bankers for a plan J for a couple years. Since he is not allowed to have 2 medsups and since he isn't sure why or now he has the Plan J he asked if there was a way he has recourse to get his money back. He is in Ohio and his Plan F has been paying any claims he has had. I will have full details on his application and policy when he finds the papers, but he wants my help/advise on what to do. Aside from telling him that a phone call to me is free, what is the best way to handle his situation?