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how do you fire a customer? when i try to do this, thats when they call my company or the insurance company and file a complaint? I even tell them that either I'm not their agent any longer, or someone else can assist them, or I can find another agent to assist them..it gets scary out there
09 have you met Agent 99
It depends if Agent992 thinks I'm still "stalking" her.
I got rid of a medicare customer before by telling them I could not solve their problem and my dear friend a more knowledgeable agent would call them. I basically gave the customer to the meanest, rudest agent I knew, guy looked like a used car salesman, cussed like a sailor in front of clients, always angry and in a bad mood(just like my customer)I never heard from the customer again and the agent put her in her place and did not care since he was nearing retirement and had a large book already.