I called my contact at Humana and she told me (paraphrased) to wait until the next cycle to see if it's corrected before I get too stressed over it. That indicates to me that they're aware they've got a glitch and they're trying to figure it all out.
I was told something similar in early 2014 regarding my Jan 1 U65 business. Kept waiting and asking. Finally gave up in May.
This "glitch" has been going on for years.
At one time I had to audit my Aetna U65 block after someone posted a similar thread here. Several apps had never been paid. Some going back over 6 months. Finally had to do a MONTHLY audit and call them to get MY MONEY.