Humana question

Aug 22, 2018

  1. billyb
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    billyb Guru

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    Humana has a very competitive Medicare Supplement here. Every policy I have written has not paid my commission until I submit an audit. Me and my up line has called numerous times. It looks like their commission department could figure out what is going on. Anyone else have trouble getting paid?
     
    billyb, Aug 22, 2018
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  2. Packerland
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    Packerland Super Genius

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    In my experience I have found Humana Medicare supplement Department to be less than ideal. I do find her mapd Department to be really outstanding.
     
  3. somarco
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    somarco That Medicare Guy

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    That's something you don't hear every day.

    I have done very little Medigap business with them. A few years ago I had folks who wanted HDF and that was the only plan even close to competitive here.

    Seems like I submitted 6 or 7 apps, all electronic. Half of them went MIA. I do get paid on the few that are left, but not on a regular basis. The ones that went missing pi$$ed off the client, they blamed me, and went somewhere else.

    I don't need that much drama in my life.

    If a commission deposit shows up in my bank I celebrate with a Big Mac meal, but not supersized.
     
    somarco, Aug 23, 2018
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  4. Chazm
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    Chazm Guru

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    They are very competitive here in FL.

    To the OP, Careplus is owned by humana and I’ve had no less than 10 apps this year get put under an in-house agent instead of me. They claim that it’s because they never get the last page.
    I don’t know of anyone else this happens to but I always have to keep up with every app I write with them.

    I haven’t had it happen once on my humana mapd and med supps tho
     
    Chazm, Aug 23, 2018
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  5. XpressInsurance
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    XpressInsurance Super Genius

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    Good reason to only use electronic applications.
     
  6. Chazm
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    Chazm Guru

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    I usually mapa for humana but they haven’t added Careplus yet to the iPad app
     
    Chazm, Aug 23, 2018
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  7. bmarsh
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    bmarsh Super Genius

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    Use MAPA desktop, i've been spamming Humana to add Careplus to the new Enrollment Hub on all of their survey's...so we will see.

    The Enrollment hub is like 10x better than the mapa
     
    bmarsh, Aug 23, 2018
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  8. Chazm
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    Chazm Guru

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    I’ve tried using the hub on my iPad and it wouldn’t work. I tried chrome and safari. I would input all the info, hit next and nothing. That was the end of July so maybe it works now
     
    Chazm, Aug 23, 2018
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  9. billyb
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    billyb Guru

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    No one said anything about getting paid so I assume that I am the only one that does.
     
    billyb, Aug 23, 2018
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  10. timeflies
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    timeflies Super Genius

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    I stay as far away from Humana as possible. Med Supps or MAPD. Customer service is a joke, but it really is quite sad. With all of the competition, I see no reason to sell their plans, unless someone insists on me signing them up.
     
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