texaslady
Expert
I began working at the end of August for Amerilife, a captive agency new to Dallas. They sent me out to Tampa to train me on Medicare, Medicare Advantage Plans, and Medicare Supplements. I did all my appointments with the insurance carriers online, and began working. I sold three Medicare Supplement Plan F's and a final expense policy. I signed all the policies, collected voided checks and premiums, and they were sent off to corporate.
When I asked my boss on Friday about my paycheck, he said he hadn't received it and didn't know why. I had already been working close to one month. I then asked the office secretary, and she emailed the corporate office. They said that when I was originally hired, I didn't submit proper forms of identification, so I technically wasn't officially hired yet. I needed to be issued an Amerilife number before I could ever receive a paycheck. Well, initially I had submitted my passport and social security card, and that wasn't enough, so that same day I went down to the DMV and got a Texas state ID card made, and the secretary faxed that to corporate the same day.
Two days later, I inquired about my status, and my boss said that I didn't disclose a pending DWI that I have on my application, so that triggered an extensive background check, and it would take up to four weeks to clear. At this point I am getting very mad because I keep getting a different story as to why I won't get paid. Keep in mind, my boss keeps telling me my paycheck is coming, not to worry, just get out there and sell. I had the secretary pull my application, and it only asks about felonies, not misdemeanors, so I didn't lie on it like my boss had said. My boss informed me that if for some reason Amerilife decides not to issue me a number, he would sign my policies and take the commission, and pay me cash under the table. (yeah right).
At this point, I told him that I know longer want to commit any further with this company, and to please release me so that I become a general agent, and I would just cut my losses. He told me he had a busy schedule, so it may take two weeks for him to release me. I then called corporate, they put me on hold for literally two minutes, and released me to the general agent side of Amerilife, that's how long it took! My boss had told me that corporate would have to send him paperwork that he would have to sign off on, and when I spoke to corporate, they told me that they had no idea why he told me that.
Is this common in the insurance world? I guess I lost all my commissions, and right now I am going through the process of getting appointed with the insurance carriers as a general agent. I was working with some leads right about the time I decided to leave the captive agency, and my boss texted me this morning telling me I am not allowed to have any contact with any clients, even those I have been talking to and haven't actually sold anything to. This entire time I have been selling United of Omaha Med Supps as the least expensive Plan F in my area, my boss tells us this all the time. Well, come to find out, Sentinel is the least expensive, so I want to go back to those clients and sell them the Sentinel Plan F, but I'm not sure if I'm legally allowed to do this..... my old boss says no, but I take what he says with a grain of salt.
Thoughts? Advice? Did I make the right decision? Any input is appreciated....
When I asked my boss on Friday about my paycheck, he said he hadn't received it and didn't know why. I had already been working close to one month. I then asked the office secretary, and she emailed the corporate office. They said that when I was originally hired, I didn't submit proper forms of identification, so I technically wasn't officially hired yet. I needed to be issued an Amerilife number before I could ever receive a paycheck. Well, initially I had submitted my passport and social security card, and that wasn't enough, so that same day I went down to the DMV and got a Texas state ID card made, and the secretary faxed that to corporate the same day.
Two days later, I inquired about my status, and my boss said that I didn't disclose a pending DWI that I have on my application, so that triggered an extensive background check, and it would take up to four weeks to clear. At this point I am getting very mad because I keep getting a different story as to why I won't get paid. Keep in mind, my boss keeps telling me my paycheck is coming, not to worry, just get out there and sell. I had the secretary pull my application, and it only asks about felonies, not misdemeanors, so I didn't lie on it like my boss had said. My boss informed me that if for some reason Amerilife decides not to issue me a number, he would sign my policies and take the commission, and pay me cash under the table. (yeah right).
At this point, I told him that I know longer want to commit any further with this company, and to please release me so that I become a general agent, and I would just cut my losses. He told me he had a busy schedule, so it may take two weeks for him to release me. I then called corporate, they put me on hold for literally two minutes, and released me to the general agent side of Amerilife, that's how long it took! My boss had told me that corporate would have to send him paperwork that he would have to sign off on, and when I spoke to corporate, they told me that they had no idea why he told me that.
Is this common in the insurance world? I guess I lost all my commissions, and right now I am going through the process of getting appointed with the insurance carriers as a general agent. I was working with some leads right about the time I decided to leave the captive agency, and my boss texted me this morning telling me I am not allowed to have any contact with any clients, even those I have been talking to and haven't actually sold anything to. This entire time I have been selling United of Omaha Med Supps as the least expensive Plan F in my area, my boss tells us this all the time. Well, come to find out, Sentinel is the least expensive, so I want to go back to those clients and sell them the Sentinel Plan F, but I'm not sure if I'm legally allowed to do this..... my old boss says no, but I take what he says with a grain of salt.
Thoughts? Advice? Did I make the right decision? Any input is appreciated....
