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I agree with you Todd. An experienced agent should have higher closing ratios, but these are the numbers I use for training with newer agents. I like to be conservative with a little push. I think most newer agents will have a 10% number starting out, so I say 15% to add some determination but be realistic.
I hesitate to go higher as there are so many factors that can work in there, as mentioned the ability of the agent to present, close, cross-sell, follow-up, referrals, etc.
I hesitate to go higher as there are so many factors that can work in there, as mentioned the ability of the agent to present, close, cross-sell, follow-up, referrals, etc.