I have a client signed up for Aetna PDP, He had retired at 68. He received a letter from Aetna on Christmas eve, The letter was dated 11/20/18 ( a date before he received the letter), saying he had till 12/20 to call and that he is facing a penalty
I told him to call and do attestation of credible coverage When he called he was told sorry it's out of Aetna's hands and he now needs to call something called Maximus?
The number they gave him to call this maximus was fax number to boot
Needless to say, he is very upset, His effective is 01/01 he has cov till 01/01, What does he need to do now to get rid of this penalty since Aetna is not willing to do it, should I send him to Social security?
I told him to call and do attestation of credible coverage When he called he was told sorry it's out of Aetna's hands and he now needs to call something called Maximus?
The number they gave him to call this maximus was fax number to boot
Needless to say, he is very upset, His effective is 01/01 he has cov till 01/01, What does he need to do now to get rid of this penalty since Aetna is not willing to do it, should I send him to Social security?