Moving4ward
New Member
- 14
I have looked at my fathers TIAA life insurance policy to know more about it. The policy is for 25K.
I called TIAA and was told two different contradictory things by two different people on two different days.
The first call I made, the lady said there’s a cash value of over 15K and that both the 25K AND the cash value would be paid at death. I made sure to ask again and was told that yes, both are paid.
The next day I called and a younger girl informed me that ONLY the 25K would be paid. I asked if they could take the cash value and was told it would be a loan, and if not paid back, only 10K remaining would be paid.
Why would one person say BOTH the 25K AND the 15K (cash value) would be paid? Then the other person said otherwise.
It’s an ordinary life insurance policy and he still makes quarterly payments on it.
Thanks for any thoughts.
I called TIAA and was told two different contradictory things by two different people on two different days.
The first call I made, the lady said there’s a cash value of over 15K and that both the 25K AND the cash value would be paid at death. I made sure to ask again and was told that yes, both are paid.
The next day I called and a younger girl informed me that ONLY the 25K would be paid. I asked if they could take the cash value and was told it would be a loan, and if not paid back, only 10K remaining would be paid.
Why would one person say BOTH the 25K AND the 15K (cash value) would be paid? Then the other person said otherwise.
It’s an ordinary life insurance policy and he still makes quarterly payments on it.
Thanks for any thoughts.