Med Adv Over the Phone

Dec 1, 2015

  1. Dix86
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    Dix86 Super Genius

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    I'm on mobile and can't figure out how to search. Can someone give me a brief overview of how this can be done, what regulations exist, etc? Just the basic info will work.
     
    Dix86, Dec 1, 2015
    #1
  2. Chazm
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    Chazm Guru

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    In a nutshell, first it depends if the company will let you do it. Some don't. Second, you can't cold call, they have to either call you or respond back from a direct mail piece, etc. You also should take ahip to learn about this first.
     
    Chazm, Dec 1, 2015
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  3. Dix86
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    Dix86 Super Genius

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    taken AHip, this is what I needed. Thank you. Gonna go back and review it as soon as I get to my desk.
     
    Dix86, Dec 1, 2015
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  4. thomasm
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    thomasm Guru

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    You should have titled this thread Med Adv By Mail, because that is what you have to do to get a wet signature. And all the e-apps I've seen still require you to be f2f.
     
    thomasm, Dec 1, 2015
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  5. j10
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    j10 Expert

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    Yeah, pretty sure outside of a call center contract (not easy I hear) or not giving two flips about compliance, mapd through the phone is pretty much a no-starter as far as I know.
     
    j10, Dec 1, 2015
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  6. midwestbroker
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    midwestbroker Guru

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    From all the compliance issues I have seen, either call center or nothing. All scripts for MA applications over the phone must be CMS approved, which most carriers have but only give call centers permission to do phone enrollments since there are controls in place.

    As mentioned, you can do a presentation over the phone and mail them the enrollment kit.
     
  7. j10
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    j10 Expert

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    <3 my call center contracts
     
    j10, Dec 2, 2015
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