Medicare Advantage Client Stolen!

Apr 17, 2016

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  1. vsman77
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    vsman77 New Member

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    Hello,

    I signed this lady up that is aging in for a MAPD plan. Her plan effective date is 5/1/16. A slick agent from Colonial Penn went to visit her 2 weeks ago and signed her up for a Supplement and Drug Plan. I just talked to my client and the agent told her the cost would only be $107 for everything including her Part B. When I explained to her the real cost, she was furious. How can I get her back on the MAPD she was originally signed up for? The effective date would be 2 weeks from now. Just found out I was charged back for it also. Thanks for any replies.
     
    vsman77, Apr 17, 2016
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  2. goillini52
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    goillini52 MAGA...Eat More Bacon & BUILD THAT WALL!!!

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    Damned crooked Bankers Life agents!:mad:

    I think you'll just need to rewrite the MAPD you wrote because the PDP cancelled yours out. If in doubt call the MAPD company and see what they say.
     
  3. wehotex
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    wehotex Guru

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    As long as the effective date has not yet approached, just submit another application. The last one in is the one that counts. Even, if you have to go back again, you can cement your relationship with her and possibly sell her a whole life policy. You caught her just in time.:)
     
    wehotex, Apr 17, 2016
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  4. vsman77
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    vsman77 New Member

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    Thanks for the fast replies. Will I still get my aging in commission back?
     
    vsman77, Apr 17, 2016
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  5. goillini52
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    goillini52 MAGA...Eat More Bacon & BUILD THAT WALL!!!

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    Have you gotten paid yet? You should still get the full commission since she's still a 1st timer.
     
  6. vsman77
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    vsman77 New Member

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    Yes, I was paid and then charged back.
     
    vsman77, Apr 17, 2016
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  7. goillini52
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    goillini52 MAGA...Eat More Bacon & BUILD THAT WALL!!!

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    Then you'll be paid again. Make sure you help her cancel the Colonial Penn policy.
     
  8. TDFnCali
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    TDFnCali Guru

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    +1

    And talk to her about you being her ONLY agent, that when it comes to Medicare, she should only speak to you!
     
    TDFnCali, Apr 17, 2016
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  9. vsman77
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    vsman77 New Member

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    You guys made me feel a lot better now. I will surely let her know to only speak to me and help cancel that policy. Thanks again
     
    vsman77, Apr 17, 2016
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  10. jacobtn
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    jacobtn Guru

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    funny thing is that premium he quoted her doesn't even include the part D that he sold her (which was Humana). That rate is for a plan N with no part D premium included.
     
    jacobtn, Apr 17, 2016
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