Must Remove T65 Today, Mktpl Sets New Coverage for Spouse 9/1/15, What?

Jul 31, 2015

  1. yorkriver1
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    yorkriver1 Guru

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    T65 in August, Medicare effective 8/1/15, no longer eligible for subsidy, also has other coverage 8/1. On hold currently for someone to help the slightly befuddled Marketplace rep who it seems did something on the revised Marketplace app for spouse only coverage effective 8/1, that made the change bump to 9/1. :err:

    So much for saving time by not hanging up and calling back to get different rep.

    Taking a poll: how often/how fast do you hang up and dial back to get a more knowledgeable rep?
     
    Last edited: Jul 31, 2015
  2. Yagents
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    Yagents Guru

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    Exact same thing happened to me just now, with a knowledgeable rep too, who still didn't get the effective date right. They forget to put down losing coverage today for the remaining spouse, to generate SEP for 8/1.

    I guess they didn't remember that 10,000 seniors turn 65 every day when they built the system. There is no easy off ramp with O'care.
     
    Yagents, Jul 31, 2015
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  3. yorkriver1
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    So, now, they have put in an escalation to fix this, which will take at least 30 days, where if they had just done that one thing....anyway may be too late for a first line rep to fix, now that it's after 7/31.

    Bigger things to fret over.

    Thanks for info!
     
  4. yorkriver1
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    Just did another one of these, removed the spouse who qualifies for Medicare 9/1/15. By indicating the remaining spouse is "losing coverage 8/31/15, the SEP is for 9/1/15.

    Thanks!
     
  5. G.Gordon
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    G.Gordon Guru

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    Excellent tidbit.
     
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