Long time lurker first time poster. My wife and I recently opened our own agency two months ago with a captive and our business is finally moving in the right direction. We are averaging about 27 policies a month which is not bad starting off in our small town but looking to greatly increase our numbers going forward. We have a telemarketing program in place calling leads. We do purchase online leads and advertise in the local newspaper. My question to the pros out there When is it time to bring on a new producer or even a CSR? right now I cannot justify the cost and I am not to overwhelmed with service work. As far as a producer I can use one since I do 75% of the selling but thoughts on a payplan? I had an auto background which we paid sp commission only so I don't know what a fair plan would be for a good solid producer. BTW I have interviewed a couple and when I ask about production most of the answers I get say they sell 12-15 policies a month and I am looking for someone better than that especially if I am providing leads for them. Any comments would be appreciated.
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