No double re direct?

SouthernComfort

Guru
100+ Post Club
396
will there ever be an express lane enrollment again, without having to go to healthcare.gov??

Also, I HATE the new healthcare.gov web app...
 
Healthcare.gov and HealthSherpa first said that direct-enrollment was "down for repairs" at the beginning of November.

Five days later, HC.gov and Sherpa sent out an e-mail saying the direct enrollment pathway was once again open.

Even when enrolling people via the Agent Back Office of HealthSherpa, it sends me to Healthcare.gov. Legally, the client has to sign the attestations at the end of the HC.gov process, before being re-directed back to HealthSherpa. Bummer.

Maybe the definition of web-broker "direct enrollment" has changed this year.
 
So far the new platform sucks in my opinion. 0 for 2 on verifying identities. 25 minutes on Experian line to no avail
 
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