aikenhealth
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How do you handle DM respondents that say, "I thought this was for a free benefit". Besides pointing to the card and reading the phrase life insurance off of the card. Specifically what do you say and how do you simply bring the conversation back to your presentation or next step. This would be at the very beginning of the call or meeting.
Actually not getting it much at all but it is a situation I don't have a good response for so just wanted to get feedback from how others handle it.Are you opening with "Mildred, when you sent in the card what exactly where you thinking, what was on your mind?"
You may be rushing a bit to quickly into your sales presentation if you are getting this too often.