Recently the paint on my Jeep became heavily scratched on one side from a large dog jumping on the side of it while it was parked on private property. I suspect there was a cat or something on the roof the dog was trying to get to. There are deep scratches on the passenger side fender, front, and rear doors. I'm pretty sure they cannot be buffed out. I have full comprehensive coverage, which should cover this damage. There is another scratch on the driver door from a different incident, I wasn't going to make a claim for just that, but if I make a claim for the rest I will include it. While I'm at it, the windshield has a crack also. What should I expect the insurance company to do about this? The Jeep is a 1999 model, so the paint was not perfect before. It was in very good shape for it's age. If they tried to paint just the fender and doors, I do not believe it would be possible to make it match the original paint. The paint was in good condition, but certainly some fading has happened over the last 20 years and I'm sure the clear coat isn't as glossy as it used to be. Newly painted sections would stand out like a sore thumb. Would it be unreasonable for me to expect a complete new paint job? I know this would be very expensive, and quite likely total the vehicle, with it's replacement value around $6-7,000. I can't imagine a good body shop doing a full paint job for less than that. But it also seems silly to total a vehicle over some scratches. What condition are they required to put my vehicle back into? What do they do when there has been paint damage, if the paint wasn't perfect to begin with?