jeff martell
New Member
- 1
I decided to write this review after having been unfairly treated by Pantaenius Yacht Insurance. Damage or destruction from a collision, fire or lightning obviously are not a liability under premium given by Pantaenius. Funny right? But Believe this is not just all. After having a catastrophic event, customer service is the second the worst thing that could happen to you. Their approach is basically finding little things for tipping the scale for their advantage towards not paying you the liabilities. At least they could have said “We are sorry for your loss bla bla bla”. Instead of that we stumbled upon to those very rude, unattentive, condescending people. It was quite shocking to see how tables turned around on our disadvantage. After paying all those ridiculously expensive premiums for all those years you would expect a coverage for your losses at a reasonable rate and decent customer relations but Pantaenius Yacht Insurance is just about advertisement rest is empty just like their coverage. If you had similar experiences like us please share it and avoid other people getting hammered by Pantaenius Yacht Insurance.
