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In my short four years selling MAPD I only this AEP found myself with a plan termination to deal with. I spent a good part of the first AEP week moving those clients to other plans and still have much work ahead. Then the cherry on that crap Sunday came: a $2K chargeback this week on all those I'd enrolled this year in that terming plan who had not been in plan a full 12 months yet.
Now I realize when I rewrite them I'll get all that money back but what a huge hassle. And, another of my MAPD carriers had a big copay increase causing lots of clients to call wanting me to go shopping with them (and there are better plans to move them to). This AEP so far is more new clients than rewrites, but more existing client management than past years.
So glad two-thirds of my book is med supp. At least a big price increase that causes a need to rewrite them would be spread over 12 months. Haven't had that happen yet. Hope it never comes in the fall. I'm now thinking that those who report ridiculous MAPD enrollment numbers during AEP are mostly moving current clients more than writing new ones.
Now I realize when I rewrite them I'll get all that money back but what a huge hassle. And, another of my MAPD carriers had a big copay increase causing lots of clients to call wanting me to go shopping with them (and there are better plans to move them to). This AEP so far is more new clients than rewrites, but more existing client management than past years.
So glad two-thirds of my book is med supp. At least a big price increase that causes a need to rewrite them would be spread over 12 months. Haven't had that happen yet. Hope it never comes in the fall. I'm now thinking that those who report ridiculous MAPD enrollment numbers during AEP are mostly moving current clients more than writing new ones.