Please Help! A Little Panicked.

[JenniferLaws]

I am sorry if this is not in the right place for this post, this is the first time I've looked for a forum for insurance.

I just completed my AD Banker Health and Life course for the state of CA online. I passed the test and signed the affidavit. When I clicked next to get my certificate, it gave me a web error to contact AD Banker. Of course, they are closed on the weekends. That isn't my biggest worry though, because the error message indicated they were unable to print certs for the state of CA.

My biggest worry is the course is not showing as complete on my dashboard! I am absolutely panicked there is something else that I need to do and am not seeing it.

The certificate exams on the right on of the course dashboard are only for self study courses, not online classes. The guaranteed exam only needs to be taken if you are trying to get money back in case you fail the test. In my case, the test isn't available for a few weeks so there is no point in me taking it.

Has anyone else then this course? Am I doing something wrong or am I really done and it will show complete once the cert is issued? My course expires at midnight and they will *not* renew it without me paying for the entire course again and starting over. Any advice would be so appreciated!!

 

[goillini52]

I am sorry if this is not in the right place for this post, this is the first time I've looked for a forum for insurance.

I just completed my AD Banker Health and Life course for the state of CA online. I passed the test and signed the affidavit. When I clicked next to get my certificate, it gave me a web error to contact AD Banker. Of course, they are closed on the weekends. That isn't my biggest worry though, because the error message indicated they were unable to print certs for the state of CA.

My biggest worry is the course is not showing as complete on my dashboard! I am absolutely panicked there is something else that I need to do and am not seeing it.

The certificate exams on the right on of the course dashboard are only for self study courses, not online classes. The guaranteed exam only needs to be taken if you are trying to get money back in case you fail the test. In my case, the test isn't available for a few weeks so there is no point in me taking it.

Has anyone else then this course? Am I doing something wrong or am I really done and it will show complete once the cert is issued? My course expires at midnight and they will *not* renew it without me paying for the entire course again and starting over. Any advice would be so appreciated!!

Don't know if you'll be able to get a hold of him before midnight, but Matthew used AD Bankers.

Insurance Forums - View Profile: Matthew King

If not, call AD Bankers in the morning and explain your situation. Keep Calm...Carry On.

 

[FLM2]

I am sorry if this is not in the right place for this post, this is the first time I've looked for a forum for insurance.

I just completed my AD Banker Health and Life course for the state of CA online. I passed the test and signed the affidavit. When I clicked next to get my certificate, it gave me a web error to contact AD Banker. Of course, they are closed on the weekends. That isn't my biggest worry though, because the error message indicated they were unable to print certs for the state of CA.

My biggest worry is the course is not showing as complete on my dashboard! I am absolutely panicked there is something else that I need to do and am not seeing it.

The certificate exams on the right on of the course dashboard are only for self study courses, not online classes. The guaranteed exam only needs to be taken if you are trying to get money back in case you fail the test. In my case, the test isn't available for a few weeks so there is no point in me taking it.

Has anyone else then this course? Am I doing something wrong or am I really done and it will show complete once the cert is issued? My course expires at midnight and they will *not* renew it without me paying for the entire course again and starting over. Any advice would be so appreciated!!

I have no clue if this will work but close your browser and try logging on to the training site with a different browser, ie, if you are using Firefox try IE or Chrome, this sometimes works with other sites.

 

[JenniferLaws]

I have no clue if this will work but close your browser and try logging on to the training site with a different browser, ie, if you are using Firefox try IE or Chrome, this sometimes works with other sites.

Good thinking! I'll try that right now.

Edited to add: Tried that, it didn't work. :( Thanks for the idea though!

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Don't know if you'll be able to get a hold of him before midnight, but Matthew used AD Bankers.



If not, call AD Bankers in the morning and explain your situation. Keep Calm...Carry On.

Thank you, I will send him a message.

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Good news! I received my certificate this morning via email! So I was stressing for no reason. Thank you everyone for your support and to Matthew for trying to help!