I wrote a 74 year old female a Part D recently. CMS charged her a surcharge for not having prior coverage. The problem is that she has always had employer coverage until retiring, but now CMS wants to know every carrier she had coverage with since she turned 65 in 2008. She worked with a group of doctors who were bought out by Sacred Heart. They can't tell her what she needs to know. There is no telling how many times she has changed carriers in 11 years. Is there any way she can get this info from Medicare?