- 15,041
I think this potential client didn’t inform me of the severity or type of condition.
I wish I could say the condition but I don’t know if it’s safe to say on public forum.
Potential client admitted to a hospitalization in the past year
Send her down the road. From what you have written, she isn't being honest and she is trying to blame you for her problems.
While I rarely agree with Robert, I do here. You didn't break it, you are simply trying to fix it. When she hides information from you and tries to blame you for the difficulties, that is her problem, not yours.
I know it sucks when you get a decline or not taken early in the business, but sometimes it is just life. As someone mentioned earlier, it sounds like she was hoping no one would catch on to her health issues. Well surprise, they did.
Insurance companies aren't the sharpest knives in the drawer, but they've been burned on stuff like this enough to spot problems.