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I am finding everyones comments to be very interesting, but I have to contend, Today's Options was in 35 states last year (a bit more than a few). Otherwise, thanks for the insights one and all.I appreciate your practice in finding out if providers accept the PFFS. If more agents did this, there would be a lot less problems in the MA market. Most of the points you made are on target.
However, Humana certainly isn't a toe dipper in the MA market but in fact has been it from the beginning. IIRC they have more members enrolled in MA plans in Fla. than all other companies combined and are second only to United nationwide.
Pyramid is making a big push to get into the MA market, but this is the first year that they have offered their plan in more than a handful of states. They are also a much smaller company than many of the major players like Humana and United and are apparently going for broke with the push into the MA market. I'm glad you have had a good experience with them so far, but if anyone is a "toe dipper" it's Pyramid, not Humana.
Regarding support, if you are independent and had sold Humana before, the problem may have been with your MGA, not Humana. I can call the Agent Service Center and get basically any question answered almost immediately.
I am finding everyones comments to be very interesting, but I have to contend, Today's Options was in 35 states last year (a bit more than a few). Otherwise, thanks for the insights one and all.
My husband has today's options. We live in TN. They screw up every EOB they send him. He stays on the phone. They don't even understand English well enough to get it straight. Takes forever on the phone. Isn't it bad enough your health is bad and you feel like crap and then have to deal with a foreigner who could care less? Sometimes I think they are trying to run a scam. My husband isn't old like lots are. Old people are probably screwed all the time. He's disabled and got on the plan. They contradict him on everything. He's an educated man and it's very insulting.
Frank,
Here in IN I write people on disability TO. The last I checked, the few underage med supps we can offer are way too much money. PFFS is usually the best option.
I can see how it could be a PITA talking to there customer service. Ticks me off too. I have not had any problems with claims or billing in IN. I have maybe 30-40 clients on TO and not one of them have cancelled.