Settlers System Problems

Sep 29, 2017

  1. rousemark
    Online

    rousemark Still Here!

    Posts:
    14,509
    Likes Received:
    1,268
    State:
    Tennessee
    Once again Settlers is having problems with their computer system... Seems to be a regular occurrence with them.
     
  2. Thedude
    Offline

    Thedude Guru

    Posts:
    1,386
    Likes Received:
    583
    State:
    Kosova
    Did they try unplugging it and plugging it back in?
     
  3. jdeasy
    Offline

    jdeasy Guru

    Posts:
    16,793
    Likes Received:
    191
    State:
    Kentucky
    Settlers and problems.

    What a redundancy!!
     
  4. mudhound
    Offline

    mudhound Guru

    Posts:
    550
    Likes Received:
    56
    State:
    Tennessee
    LOL! I see this too. They have this mouse that runs in this wheel.
     
  5. Matthew King
    Offline

    Matthew King Guru

    Posts:
    367
    Likes Received:
    61
    State:
    Virginia
    I wonder if they've upgraded to windows 95 :biggrin:
     
  6. shonceman
    Offline

    shonceman Guru

    Posts:
    1,270
    Likes Received:
    631
    State:
    Texas
    Funny! But seriously, I know a small insurance company that still runs their systems on something called IDE. It's a closely held, mainly family owned, company. The president, who is the founder's son, actually has a computer science degree, and is extremely sensitive about system security. He says it's a cumbersome system, but practically invulnerable to hacking. Unfortunately, that means if you need to pull up client records - you don't! You have to call the home office during business hours. Settlers Life has its issues, but it's one of the most agent friendly websites of all the companies, IMO.
     
  7. VolAgent
    Offline

    VolAgent Guru

    Posts:
    14,148
    Likes Received:
    755
    State:
    Tennessee
    I seriously doubt it is run on IDE, that generally refers to the environment in which software was developed. I can't imagine any software developer calling their program that as it would confuse everyone. It would end up like the "Whose on First" skit.

    But sounds like it is some old school, proprietary software that the company uses. I am curious, which company is it?
     
  8. shonceman
    Offline

    shonceman Guru

    Posts:
    1,270
    Likes Received:
    631
    State:
    Texas
    I'm not a computer guy at all. But when visiting the home office I've seen them still using the function keys, so I know it's an older system, although it seems to be state of the art in other ways. As far as which company, I have this gut feeling that I shouldn't say who. (I know, sounds weird, but I've learned the hard way to pay attention to inner promptings!) But it's a pretty small company that only operates in 5-6 states, mostly offered through small funeral homes. I doubt they have as many as 100 agents total.
     
  9. VolAgent
    Offline

    VolAgent Guru

    Posts:
    14,148
    Likes Received:
    755
    State:
    Tennessee
    I can definitely respect that. I like smaller companies in general. Usually they are easier to reach, seem to care more and are easier to work with and handle issues when they arise.
     
    shonceman likes this.
  10. Matthew King
    Offline

    Matthew King Guru

    Posts:
    367
    Likes Received:
    61
    State:
    Virginia
    I've been down there twice now in the office with them. They are extremely caring and it is a great environment to be in. Really down to earth people!
     
Loading...