So I normally take my CE through them. Last year I ordered a package deal and so I have some extra courses that I didn't need to complete in order to satisfy my hours last go around. Well in VA they are now requiring we take a specific 4hr annuity training to be allowed to sell them (starting Jan 1) so I called WebCE and asked if I could trade a course I had for that annuity course. The lady was real nice and hooked me up in just a couple minutes! Kudos WebCE.... I figured for sure they were gonna say, sorry - you'll have to purchase the course.