As I've dabbled in commercial business, one of the biggest headaches has been getting our insureds to turn in audits in a timely manner. At our agency, the agents simply serve as a go-between for the insured and the audit dept. We remind insureds the audit is due and overdue, then we end up faxing or uploading documents which the insured sends us. An audit is fairly simple but to the insured, it's like pulling teeth. I feel this from both new businesses and established businesses, and all different classes of business. Do any agents just ask the insured for payroll and 941's and then do the audit on behalf of the insured?