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Guest
Guest
Of course, what if someone is seeking a lower price due to a rate increase, you're not going to ask what they're premium currently is or what it went up to? That's preposterous.
Yes it is an art, but on this forum there are too many finger painters LOL
Yes it is an art, but on this forum there are too many finger painters LOL
Rob this is spot on! I love talking to people on the phone after a few minutes I know what they are paying! And I ask 100% of the time what are you paying or do you know what you are paying? Some of the ladies that work for me don't like to ask but I tell them to ask every single person. Very seldom do I get anyone that says what do you need to know that for and if I do I just tell them to do an accurate and honest review of their current policy I would like to know what they are paying because if I can't save them enough Money or give them better coverages I will recommend the keep their current policy. I consider myself a master on the phone with people I will tell you the mistake most "sales" people make...they don't "listen" to what the client is saying. I would say that 98% of people tell me what they are paying! It truly is an art!